Merge branch 'feat-central-chamados' into feat-cibersecurity

This commit is contained in:
2025-11-17 10:19:10 -03:00
11 changed files with 1574 additions and 188 deletions

View File

@@ -7,14 +7,12 @@
import TicketTimeline from "$lib/components/chamados/TicketTimeline.svelte";
import { chamadosStore } from "$lib/stores/chamados";
import { resolve } from "$app/paths";
import { useConvexWithAuth } from "$lib/hooks/useConvexWithAuth";
type Ticket = Doc<"tickets">;
type SlaConfig = Doc<"slaConfigs">;
const client = useConvexClient();
let slaConfigs = $state<Array<SlaConfig>>([]);
let carregandoSla = $state(true);
let submitLoading = $state(false);
let resetSignal = $state(0);
let feedback = $state<{ tipo: "success" | "error"; mensagem: string; numero?: string } | null>(
@@ -41,23 +39,11 @@
},
]);
onMount(() => {
carregarSlaConfigs();
$effect(() => {
// Garante que o cliente Convex use o token do usuário logado
useConvexWithAuth();
});
async function carregarSlaConfigs() {
try {
carregandoSla = true;
const lista = await client.query(api.chamados.listarSlaConfigs, {});
slaConfigs = lista ?? [];
} catch (error) {
console.error("Erro ao carregar SLA:", error);
slaConfigs = [];
} finally {
carregandoSla = false;
}
}
async function uploadArquivo(file: File) {
const uploadUrl = await client.mutation(api.chamados.generateUploadUrl, {});
@@ -98,7 +84,6 @@
tipo: values.tipo,
categoria: values.categoria,
prioridade: values.prioridade,
slaConfigId: values.slaConfigId,
canalOrigem: values.canalOrigem,
anexos,
});
@@ -186,53 +171,15 @@
</p>
<div class="mt-6">
{#if resetSignal % 2 === 0}
<TicketForm {slaConfigs} loading={submitLoading} on:submit={handleSubmit} />
<TicketForm loading={submitLoading} on:submit={handleSubmit} />
{:else}
<TicketForm {slaConfigs} loading={submitLoading} on:submit={handleSubmit} />
<TicketForm loading={submitLoading} on:submit={handleSubmit} />
{/if}
</div>
</div>
</div>
<aside class="space-y-6">
<div class="rounded-3xl border border-base-200 bg-base-100/90 p-6 shadow-lg">
<h3 class="font-semibold text-base-content">Configurações de SLA</h3>
{#if carregandoSla}
<div class="flex items-center justify-center py-6">
<span class="loading loading-spinner loading-md"></span>
</div>
{:else if slaConfigs.length === 0}
<p class="text-sm text-base-content/60">
Nenhuma configuração customizada cadastrada. Os prazos padrão serão aplicados (Resposta:
4h, Conclusão: 24h).
</p>
{:else}
<div class="mt-4 space-y-4">
{#each slaConfigs as sla (sla._id)}
<div class="rounded-2xl border border-primary/20 bg-primary/5 p-4">
<p class="text-sm font-semibold text-primary">{sla.nome}</p>
<p class="text-xs text-base-content/60">{sla.descricao}</p>
<div class="mt-3 grid grid-cols-2 gap-2 text-xs">
<div class="rounded-xl bg-base-100/90 p-2 text-center">
<p class="font-semibold">{sla.tempoRespostaHoras}h</p>
<p class="text-base-content/60">Resposta</p>
</div>
<div class="rounded-xl bg-base-100/90 p-2 text-center">
<p class="font-semibold">{sla.tempoConclusaoHoras}h</p>
<p class="text-base-content/60">Conclusão</p>
</div>
</div>
{#if sla.alertaAntecedenciaHoras}
<p class="text-[11px] text-base-content/50 mt-2">
Alerta {sla.alertaAntecedenciaHoras}h antes do prazo.
</p>
{/if}
</div>
{/each}
</div>
{/if}
</div>
<div class="rounded-3xl border border-base-200 bg-base-100/90 p-6 shadow-lg">
<h3 class="font-semibold text-base-content">Como funciona a timeline</h3>
<p class="text-sm text-base-content/60 mb-4">

View File

@@ -1,6 +1,7 @@
<script lang="ts">
import { useConvexClient, useQuery } from 'convex-svelte';
import { api } from '@sgse-app/backend/convex/_generated/api';
import { resolve } from '$app/paths';
import AprovarFerias from '$lib/components/AprovarFerias.svelte';
import WizardSolicitacaoFerias from '$lib/components/ferias/WizardSolicitacaoFerias.svelte';
import WizardSolicitacaoAusencia from '$lib/components/ausencias/WizardSolicitacaoAusencia.svelte';
@@ -603,6 +604,29 @@ const meusTimesGestor = $derived(timesSubordinados);
Minhas Ausências
</button>
<a
role="tab"
href={resolve('/perfil/chamados')}
class="tab tab-lg font-semibold transition-all duration-300 hover:bg-base-100"
aria-label="Meus Chamados"
>
<svg
xmlns="http://www.w3.org/2000/svg"
class="mr-2 h-5 w-5"
fill="none"
viewBox="0 0 24 24"
stroke="currentColor"
stroke-width="2"
>
<path
stroke-linecap="round"
stroke-linejoin="round"
d="M3 7h18M3 12h12M3 17h18"
/>
</svg>
Meus Chamados
</a>
{#if ehGestor}
<button
type="button"

View File

@@ -14,6 +14,7 @@ import { chamadosStore } from "$lib/stores/chamados";
prazoRestante,
} from "$lib/utils/chamados";
import { resolve } from "$app/paths";
import { useConvexWithAuth } from "$lib/hooks/useConvexWithAuth";
type Ticket = Doc<"tickets">;
@@ -45,6 +46,10 @@ const ticketsFiltrados = $derived(
onMount(() => {
carregarChamados();
});
$effect(() => {
// Configura o token de autenticação no cliente Convex
useConvexWithAuth();
});
async function carregarChamados() {
try {