refactor: update menu and routing for ticket management

- Replaced references to "Solicitar Acesso" with "Abrir Chamado" across the application for consistency in terminology.
- Updated routing logic to reflect the new ticket management flow, ensuring that the dashboard and sidebar components point to the correct paths.
- Removed the obsolete "Solicitar Acesso" page, streamlining the user experience and reducing unnecessary navigation options.
- Enhanced backend schema to support new ticket functionalities, including ticket creation and management.

packages/backend/convex/_generated/api.d.ts

@@ -17,6 +17,7 @@ import type * as atestadosLicencas from "../atestadosLicencas.js";
 import type * as ausencias from "../ausencias.js";
 import type * as auth from "../auth.js";
 import type * as auth_utils from "../auth/utils.js";
+import type * as chamados from "../chamados.js";
 import type * as chat from "../chat.js";
 import type * as configuracaoEmail from "../configuracaoEmail.js";
 import type * as crons from "../crons.js";
@@ -64,6 +65,7 @@ declare const fullApi: ApiFromModules<{
   ausencias: typeof ausencias;
   auth: typeof auth;
   "auth/utils": typeof auth_utils;
+  chamados: typeof chamados;
   chat: typeof chat;
   configuracaoEmail: typeof configuracaoEmail;
   crons: typeof crons;