Commit Graph

7 Commits

Author SHA1 Message Date
71550874ce feat: update system branding and improve user interface consistency
- Changed all instances of "Sistema de Gerenciamento da Secretaria de Esportes" to "Sistema de Gerenciamento de Secretaria" for a more concise branding.
- Enhanced the PrintModal component with a user-friendly interface for selecting sections to include in PDF generation.
- Improved error handling and user feedback during PDF generation processes.
- Updated various components and routes to reflect the new branding, ensuring consistency across the application.
2025-11-18 03:10:10 -03:00
7c8be8a818 feat: implement response management for tickets in central chamados
- Added functionality to respond to tickets, including text input and file attachment options.
- Implemented methods for handling file uploads and managing response state, including feedback messages for users.
- Enhanced the UI to allow users to select a ticket and provide a response, with options to mark tickets as completed.
- Improved type safety by specifying types for user and ticket data throughout the component.
2025-11-17 19:15:50 -03:00
55847e2a77 feat: add SLA statistics and real-time monitoring to central-chamados
- Introduced new queries to fetch SLA statistics and real-time SLA data for better ticket management insights.
- Enhanced the central-chamados route to display SLA performance metrics, including compliance rates and ticket statuses by priority.
- Implemented fallback logic for statistics calculation to ensure data availability even when queries return undefined.
- Refactored the UI to include a dedicated section for SLA performance, improving user experience and data visibility.
2025-11-17 09:33:33 -03:00
5ef6ef8550 feat: enhance SLA management and authentication handling
- Updated the useConvexWithAuth hook to improve token management and logging for better debugging.
- Integrated automatic authentication handling in the central-chamados route, ensuring seamless user experience.
- Added a new mutation for migrating old SLA configurations to include a priority field, enhancing data consistency.
- Improved the display of SLA configurations in the UI, including detailed views and migration feedback for better user interaction.
- Refactored ticket loading logic to enrich ticket data with responsible user names, improving clarity in ticket management.
2025-11-17 08:44:18 -03:00
fb784d6f7e refactor: simplify ticket form and SLA configuration handling
- Removed SLA configuration selection from the TicketForm component to streamline the ticket creation process.
- Updated the abrir-chamado route to eliminate unnecessary SLA loading logic and directly pass loading state to the TicketForm.
- Enhanced the central-chamados route to support SLA configurations by priority, allowing for better management of SLA settings.
- Introduced new mutations for SLA configuration management, including creation, updating, and deletion of SLA settings.
- Improved email templates for ticket notifications, ensuring better communication with users regarding ticket status and updates.
2025-11-16 15:41:16 -03:00
24b8eb6a14 feat: integrate Convex authentication across ticket management routes
- Added useConvexWithAuth hook to ensure authenticated access for ticket-related pages.
- Updated the perfil and central-chamados routes to include the authentication setup.
- Enhanced user navigation by adding a new "Meus Chamados" tab in the perfil page for better access to ticket management.
2025-11-16 14:19:01 -03:00
118051ad56 refactor: update menu and routing for ticket management
- Replaced references to "Solicitar Acesso" with "Abrir Chamado" across the application for consistency in terminology.
- Updated routing logic to reflect the new ticket management flow, ensuring that the dashboard and sidebar components point to the correct paths.
- Removed the obsolete "Solicitar Acesso" page, streamlining the user experience and reducing unnecessary navigation options.
- Enhanced backend schema to support new ticket functionalities, including ticket creation and management.
2025-11-14 22:50:03 -03:00